General Terms and Conditions and Customer Information
I. General Terms and Conditions
Section 1 Basic Provisions
(1) The following terms and conditions apply to contracts that you conclude with us as the provider (Christian Pabst) via the website violini.org. Unless otherwise agreed, the inclusion of any terms and conditions you may use is hereby rejected.
(2) For the purposes of these terms and conditions, a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity that, when entering into a legal transaction, is acting in the course of their independent professional or commercial activity.
Section 2 Conclusion of the Contract
(1) The subject matter of the contract is the sale of goods.
(2) By placing the respective product on our website, we submit a binding offer to you to conclude a contract via the online shopping cart system under the conditions specified in the item description.
(3) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are placed in the “shopping cart.” You can access the “shopping cart” via the corresponding button in the navigation bar and make changes there at any time.
After clicking the “Checkout” or “Proceed to Order” button (or similar wording) and entering your personal data as well as the payment and shipping conditions, the order details will be displayed to you as an order summary.
If you use an instant payment system (e.g., PayPal (Express/Plus/Checkout), Amazon Pay, Sofort), you will either be taken to the order summary page in our online shop or redirected to the website of the instant payment system provider.
If you are redirected to the respective instant payment system, you will make the appropriate selections or enter your data there. Finally, the order details will be displayed to you as an order summary on the website of the instant payment system provider or after you have been redirected back to our online shop.
Before submitting your order, you have the opportunity to review the information in the order summary, make changes (including using your browser’s “back” button), or cancel the order.
By submitting your order via the corresponding button (“order with obligation to pay,” “buy” / “buy now,” “order subject to payment,” “pay” / “pay now,” or similar wording), you legally accept the offer, thereby concluding the contract.
(4) Your inquiries regarding the creation of an offer are non-binding. We will then submit a binding offer to you in written form (e.g., by email), which you can accept within 5 days (unless a different deadline is specified in the offer).
(5) Order processing and the transmission of all information required in connection with the conclusion of the contract are carried out partly automatically via email. Therefore, you must ensure that the email address you have provided to us is correct, that the receipt of emails is technically ensured, and, in particular, that it is not blocked by spam filters.
Section 3 Special Agreements Regarding Offered Payment Methods
(1) Payment via Klarna
In cooperation with the payment service provider Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; “Klarna”), we offer the following payment options. Payment is made to Klarna in each case:
Instant bank transfer (“Pay Now”)
Further information about Klarna and the Klarna Terms of Use for Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/user and https://www.klarna.com/de/.
Section 4 Right of Retention, Reservation of Title
(1) You may only exercise a right of retention if it pertains to claims arising from the same contractual relationship.
(2) The goods remain our property until full payment of the purchase price.
(3) If you are an entrepreneur, the following applies in addition:
a) We retain title to the goods until all claims arising from the ongoing business relationship have been settled in full. Pledging or assigning the goods as security is not permitted before title has passed.
b) You may resell the goods in the ordinary course of business. In this case, you hereby assign to us all claims amounting to the invoice total that arise from the resale; we accept this assignment. You remain authorized to collect the receivables. However, if you fail to meet your payment obligations, we reserve the right to collect the receivables ourselves.
c) In the event of combination or mixing of the goods subject to retention of title, we acquire co-ownership of the new item in proportion to the invoice value of the goods subject to retention of title relative to the other processed items at the time of processing.
d) We undertake to release the securities to which we are entitled at your request to the extent that the realizable value of our securities exceeds the secured claim by more than 10%. The selection of the securities to be released is at our discretion.
Section 5 Warranty
(1) The statutory warranty rights apply.
(2) As a consumer, you are requested to inspect the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to notify us and the carrier of any complaints as soon as possible. Failure to do so will not affect your statutory warranty rights.
(3) If a characteristic of the goods deviates from the objective requirements, the deviation shall only be deemed agreed upon if you were informed of it by us before we submitted your contractual declaration and the deviation was expressly and separately agreed upon between the contracting parties.
(4) If you are a business, the following applies in deviation from the above warranty provisions:
a) Only our own specifications and the manufacturer’s product description shall be deemed agreed upon as the quality of the goods, not other advertising, public statements, or pronouncements by the manufacturer.
b) In the event of defects, we will, at our discretion, provide a remedy by repair or replacement. If the attempt to remedy the defect fails, you may, at your option, demand a reduction in price or withdraw from the contract. Remedying the defect is deemed to have failed after a second unsuccessful attempt, unless the nature of the goods or the defect, or other circumstances, indicate otherwise. In the case of repair, we are not obligated to bear the increased costs incurred by transporting the goods to a location other than the place of performance, unless such transport is in accordance with the intended use of the goods.
c) The warranty period is one year from delivery of the goods. This reduction of the warranty period does not apply:
– to damages attributable to us caused by culpable injury to life, body, or health, and to other damages caused intentionally or by gross negligence;
– to the extent that we have fraudulently concealed the defect or assumed a guarantee for the quality of the goods;
– to goods that, according to their customary use, have been used for a building and have caused its defectiveness;
– in the case of statutory recourse claims you may have against us in connection with warranty rights.
Section 6 Choice of Law
(1) German law shall apply. For consumers, this choice of law applies only to the extent that it does not deprive them of the protection afforded by mandatory provisions of the law of the state in which they have their habitual residence (principle of most favorable law).
(2) The provisions of the UN Convention on Contracts for the International Sale of Goods (CISG) shall expressly not apply.
Section 7 Youth Protection
(1) When selling goods that are subject to the provisions of the Youth Protection Act, we only enter into contractual relationships with customers who have reached the legally required minimum age.
Any existing age restrictions are indicated in the respective product description.
(2) By submitting your order, you confirm that you have reached the legally required minimum age and that your name and address details are correct. You are obligated to ensure that only you or persons authorized by you to accept the delivery, who have reached the legally required minimum age, receive the goods.
(3) If we are legally obligated to perform an age verification, we instruct the logistics provider commissioned with the delivery to hand over the goods only to persons who have reached the legally required minimum age and, in case of doubt, to request to see the identity card of the person receiving the goods for age verification purposes.
(2) (4) If, in the respective product description, we specify that you must be 18 years of age or older to purchase the goods, in addition to the legally required minimum age, paragraphs 1-3 above shall apply, with the proviso that the legally required minimum age is replaced by the age of majority.
II. Customer Information
- Seller’s Identity
Christian Pabst
Semmelstrasse 64
97070 Würzburg
Tel. +49-0931-90705955
Mobile +49-0177 6533016
Website: www.violini.org
Email: christian.pabst@violini.org
Alternative Dispute Resolution:
The European Commission provides a platform for online dispute resolution (ODR platform), which can be accessed at https://ec.europa.eu/consumers/odr.
We are neither willing nor obligated to participate in dispute resolution proceedings before consumer arbitration boards.
- Information on the Conclusion of the Contract
The technical steps leading to the conclusion of the contract, the conclusion of the contract itself, and the correction options are governed by the provisions of “Conclusion of the Contract” in our General Terms and Conditions (Part I).
- Contract Language, Contract Text Storage
3.1. The contract language is German.
3.2. We do not store the complete contract text. Before submitting your order via the online shopping cart system, you can print or save the contract details electronically using your browser’s print function. After we receive your order, the order details, the legally required information for distance selling contracts, and the General Terms and Conditions will be sent to you again by email.
3.3. For inquiries outside of the online shopping cart system, you will receive all contract details in the form of a binding offer in text form, e.g., by email, which you can print or save electronically.
- Essential Characteristics of the Goods or Services
The essential characteristics of the goods and/or services can be found in the respective offer.
- Prices and Payment Terms
5.1. The prices listed in the respective offers, as well as the shipping costs, are total prices. They include all price components, including all applicable taxes.
5.2. The applicable shipping costs are not included in the purchase price. They can be viewed via a correspondingly labeled button on our website or in the respective offer, are shown separately during the ordering process, and must be borne by you in addition to the purchase price, unless free shipping is offered.
5.3. Any costs incurred for money transfers (bank transfer or exchange rate fees) are to be borne by you if delivery is made to an EU member state but payment is initiated from outside the European Union.
5.4. The payment methods available to you are shown under a correspondingly labeled button on our website or in the respective offer.
5.5. Unless otherwise stated for the individual payment methods, payment is due immediately upon conclusion of the contract.
- Delivery Terms
6.1. The delivery terms, delivery date, and any applicable delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.
6.2. If you are a consumer, the law stipulates that the risk of accidental loss or damage to the goods during shipment passes to you only upon delivery, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not designated by the seller or another person responsible for carrying out the shipment.
If you are a business customer, delivery and shipment are at your own risk.
- Statutory Warranty Rights
The warranty is governed by the “Warranty” section in our General Terms and Conditions (Part I).
Last updated: July 4, 2025
